Support

Would you like to report a product defect or a usage problem?

Do you want to know how the service procedure is organised for Azuri?

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Warranty information

Product category
Product warranty
Cases/covers

A consumer guarantee for demonstrable defects applies to bags/covers for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Rinox Armor screen protectors

A consumer guarantee for demonstrable defects applies to screen protectors (with the exception of Forte) for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Rinox Armor Forte screen protectors

A consumer guarantee for demonstrable defects applies to Rinox Armor Forte screen protectors for 2 years after the purchase date at the shop. In addition, there is a 1-year consumer guarantee (after the purchase date at the shop/online) for glass breakage for the Rinox Armor Forte screen protector. Wear and tear or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Holders

A consumer guarantee for demonstrable defects applies to holders for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee. Cables and chargers A consumer guarantee for demonstrable defects applies to cables and chargers for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Cables and chargers

A consumer guarantee for demonstrable defects applies to cables and chargers for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Power banks

A consumer guarantee for demonstrable defects applies to power banks for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

Headsets

A consumer guarantee for demonstrable defects applies to headsets for 2 years after the purchase date at the shop. Wear and tear, damage due to falls or any form of damage to the device (smartphone/tablet/etc.) are not covered by this guarantee.

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